55% Of Consumers Use Voice AI But Most Companies Still Sound Like Robots
Summary
Recent data reveals that the primary obstacle to adopting enterprise voice AI is not cost or technological readiness, but rather the fear of making mistakes. This insight highlights the need for organizations to address concerns surrounding implementation.
Key Insights
What is the primary obstacle to enterprise adoption of voice AI according to recent data?
The primary obstacle is not cost or technological readiness, but the fear of making mistakes, which underscores the need for organizations to address implementation concerns.
Sources:
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Why do many company voice AI systems still sound robotic despite high consumer usage?
While 55% of consumers use voice AI, enterprise systems lag due to barriers like fear of errors, skills gaps, inconsistent governance, and lack of clear ROI metrics, hindering natural-sounding implementations.